Frequently Asked Questions

📦 When will I receive my order?

Orders are processed within 1–3 business days and shipped within 5–9 business days depending on your location.

🔁 Can I return a product?

Yes! You have 14 days from delivery to request a return. Contact us at support@petpawpath.com and we’ll assist you.

📏 How do I choose the right size for my dog?

Each product page includes a size guide. If you need help, feel free to contact us — we’re happy to assist!

💳 What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, and Google Pay.

🌍 Where are your products shipped from?

Some items ship from our US warehouse, while others come directly from our global partners to reduce delays and costs.

🐾 Are the products tested or reviewed?

Yes — most of our products are tested and approved by our team (and by Mr. Smith 🐶).